Use cases → AI agents on Workspace
Give an AI agent safe access to a mailbox
Let an assistant read context and prepare work, while keeping every outbound action behind human approval.
| Who it is for | Teams putting an assistant in front of real business correspondence. |
|---|---|
| APIs | Gmail API |
| Typical scopes | gmail.readonly, gmail.compose |
The problem
An agent without context produces generic output. An agent with unrestricted send is an unacceptable risk. Most implementations pick one failure or the other.
How it works
- Grant read plus compose — never send.
- Give the agent the thread and the related history as context.
- Have it produce drafts, and route anything unusual to a person explicitly.
- Log every action with the message identifiers it touched.
What changes
Assistants that are genuinely useful because they know the history, and safe because they cannot speak unsupervised.
Questions people ask
Why not just give it send access with careful instructions?
Because instructions are not permissions. If it must not send, do not grant the scope.
Want this built?
This is a pattern we run in production. We will set up the delegation and build this on top of it — $500 per hour, most of it working the same day.
Talk to us Or read the setup guideRelated use cases
Build an approval desk for everything an agent produces
Queue agent output for human review in one place, with approve, edit and reject — and an audit trail.
Have an agent act as a specific person, correctly
Impersonate the right subject so agent output carries the correct identity, signature and permissions.
Ground an assistant in your own documents
Give an agent read access to the folders that hold your real knowledge so it answers from your material, not the internet.